By using Star 75 App, you agree to this Privacy Policy. We respect your data and are committed to keeping it fully protected.
1. Introduction
Star 75 App ("we", "us", "platform") is a trusted online gaming platform in Bangladesh. We believe your personal data belongs to you, and protecting it is our foremost responsibility.
This Privacy Policy ("Policy") explains what data Star 75 App collects, how it is used, who it is shared with, and what rights you have over your information. By using our website or mobile app, this Privacy Policy applies to you automatically.
We never violate your privacy. Every Star 75 App employee is bound by this policy, and any breach is dealt with strictly.
2. Information We Collect
Star 75 App collects two types of information from you – data you provide directly and data collected automatically.
Directly Provided Information:
- At registration: full name, date of birth, email address, mobile number.
- KYC verification requires a copy of your National ID (NID), passport, or driving license.
- At the time of payment: bKash/Nagad/Rocket number and transaction reference.
- Support Interactions: messages, screenshots, or complaint details you submit.
Automatically Collected Information:
- Device Information: IP address, operating system, browser type.
- Usage Data: Pages visited, time spent, and games played.
- Transaction Data: deposit and withdrawal history, betting amounts.
- Cookies & Tracking Data: Used for session management and improving your experience.
Star 75 App only collects information that is genuinely needed to provide our services. We do not request or retain any unnecessary personal data.
| Data Type | Purpose of Collection | Mandatory? |
|---|---|---|
| Name & Date of Birth | Age & Identity Verification | Yes |
| Mobile Number | OTP & Security Verification | Yes |
| Communication & Notifications | Yes | |
| NID/Passport | KYC Verification (for Withdrawals) | Optional* |
| IP Address | Security & Fraud Prevention | Automatic |
| Payment Information | Transaction Processing | Yes |
*KYC verification is mandatory to process any withdrawal.
3. How We Use Your Information
Star 75 App uses your information only for specific, legitimate purposes. We never misuse your data without your consent.
- Account Management: For registration, login, and profile updates.
- Service Improvement: To personalize your gaming experience.
- Security: To prevent fraud, multiple accounts, and money laundering.
- Payment Processing: To process deposits and withdrawals.
- Promotions: To send you relevant offers based on your preferences (you may opt out at any time).
- Legal Obligations: For regulatory compliance and mandatory reporting.
- Support: To resolve your issues quickly.
Star 75 App never sells your data to advertisers, shares it with third-party marketing companies, or discloses it without your permission.
4. Data Security Measures
Star 75 App employs industry-leading technology to protect your data. Our security framework operates across multiple layers:
- 256-bit SSL/TLS Encryption: All data transfers are encrypted.
- AES-256 Encryption: Data stored in the database is secured.
- Two-Factor Authentication (2FA): To prevent unauthorized access to your account.
- Regular Security Audits: Penetration testing conducted by third parties.
- Firewall & DDoS Protection: Protection against server attacks.
- Restricted Access: Only authorized personnel can access your information.
Star 75 App's payment system meets PCI DSS (Payment Card Industry Data Security Standard) requirements. Your financial information is stored with the highest level of security.
5. Sharing Information with Third Parties
Star 75 App may share information with trusted third parties in certain limited circumstances. This is strictly controlled:
- Payment Processors: bKash, Nagad, Rocket – used solely to process transactions.
- Game Provider: Evolution, Pragmatic Play – for game operations.
- KYC Service Provider: During the identity verification process.
- Legal Authorities: By court order or directive from a regulatory authority.
- Security Partners: For fraud prevention and cybersecurity.
All third-party partners are contractually bound to uphold star 75 app's privacy standards. We ensure they cannot use your data for their own purposes.
6. Cookie Policy
Star 75 App uses cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device.
- Essential Cookies: These are required to maintain your login session and security – they cannot be disabled.
- Performance Cookies: To measure site speed and usability.
- Functional Cookies: To remember your language and preferences.
- Analytics Cookies: To understand which features are used most.
You can delete or disable non-essential cookies at any time through your browser settings. Note that disabling certain cookies may affect some features of Star 75 App.
7. Your Data Rights
Star 75 App gives you full control over your data. You have the following rights:
- Right to Access Your Data: You can find out what information we hold about you.
- Right to Rectification: You can update any incorrect or outdated information.
- Right to Erasure: You may request deletion of your data after your account is closed.
- Right to Restrict Processing: You can request that specific use of your data be stopped.
- Right to Data Portability: You may request a copy of your data.
- Right to Opt Out: You can opt out of marketing emails or SMS at any time.
For any data-related requests, email us at [email protected]. We typically respond within 72 hours.
8. How Long We Retain Your Data
Star 75 App does not retain data longer than necessary. Retention periods vary depending on the type of information:
- Account Information: For the duration your account is active and up to 5 years after closure.
- Transaction Records: Up to 7 years as required by law.
- KYC Documents: 5 years, as required by regulatory guidelines.
- Support Records: 2 years after the issue is resolved.
- Cookie Data: At the end of a session or a maximum of 12 months.
After the retention period, your data is securely deleted or anonymized so that you can no longer be identified.
9. Children's Privacy
Star 75 App is strictly prohibited for anyone under 18. We never knowingly collect data from minors.
Age is verified at registration, and KYC documents are requested in suspicious cases. If we ever hold a minor's data by mistake, it is deleted immediately and the account is closed.
If you believe your child is using Star 75 App, please email [email protected] immediately. We will act promptly.
10. Changes to Privacy Policy
Star 75 App may update this Privacy Policy from time to time. For significant changes, we will:
- We will send you advance notice by email.
- We will notify you via a dedicated banner on the platform.
- The update date will be clearly displayed at the top of the page.
Continued use of star 75 app after any changes takes effect means you accept the updated privacy policy. We recommend checking this page regularly.
11. Contact Us
For any questions, concerns, or complaints regarding our privacy policy, please contact our Data Protection Team:
- Email: [email protected]
- Response Time: Typically within 24–72 hours
- Language: Support available in Bengali and English
- Duration: 24 hours a day, 7 days a week
To request access to, correction of, or deletion of your data, send us an email with "Data Request" in the subject line. We will respond as promptly as possible.